Shipping Policy
ASTROLABE™ · Customer information and terms
Provisional policy information. Some commercial terms remain under review; confirm the applicable terms before purchase. Statutory rights are not waived.
Seller
Astrolabe™ is a brand of Exploration USA LLC. Official website: https://astrolabeindustrial.com.
Shipping coverage
Our intended shipping coverage is United States — all states. Service availability for your address must be confirmed before accepting a shipping order.
Shipping charges and delivery
Shipping fees are pending confirmation. Shipping charges and available services must be confirmed for your order before payment. Processing and delivery estimates are not yet established. No free shipping or guaranteed delivery time is offered.
Free Local Pickup — By Appointment
Pickup is free ($0.00) at 4664 Cleveland Ave, Columbus, OH 43231, United States. Request an appointment for administrator review and wait for confirmation before visiting. A request does not reserve stock or confirm collection. The warehouse is not an approved return address or a registered office.
Shipment concerns
For missing items, visible damage or tracking concerns, contact us with your order details and available photographs so the issue can be reviewed.
Contact
For order, policy or privacy inquiries, email sales@astrolabeindustrial.com or call +1 (614) 966-4878. Include your order and model number where relevant. Never send passwords or payment credentials.